Hhdb's Terms and Conditions — Fully in English

1Introduction

These terms and conditions govern the hhdb website (https://hhdb.vu) and all associated services. hhdb is an internationally licensed online gaming and entertainment platform serving users in Bangladesh and other countries.

Accessing or using the hhdb platform constitutes acceptance of these terms. If you disagree with any of them, please do not use our services. Should the terms change in the future, we will post a notice on the website and notify you by registered email where required.

2Eligibility & Age Requirements

To open an account and play on hhdb, you must meet the following requirements:

• You must be at least 18 years of age. hhdb's services are strictly prohibited for anyone under 18.
• You must not be a resident of any region or country where online gaming is prohibited by law.
• You must register an account in your own name and may not play on behalf of another person.
• Each person may hold only one account. Multiple accounts are strictly prohibited.
• Hhdb employees and their immediate family members are not permitted to open an account.

3Account Registration & Security

You are required to provide accurate and truthful information when registering on hhdb. Providing false or fabricated details may result in your account being closed at any time.

• The name, date of birth, and contact details you provide at registration must be accurate and belong to you.
• Use a strong password and never share it with anyone.
• You are solely responsible for all activity that occurs on your account.
• Accounts may not be transferred or sold to another person under any circumstances.
• If you notice any suspicious activity, contact hhdb support straight away.

As part of the KYC (Know Your Customer) verification process, hhdb may request documents to confirm your identity. This is done solely to protect the security of your account.

4Deposit & Payment Policy

Hhdb supports mobile banking and bank transfer for deposits. Key rules regarding deposits:

• Deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted.
• A minimum deposit amount applies — check the current limit on the Cashier page.
• Once a deposit is completed, funds are typically credited to your account within a few minutes.
• If you experience any issues with a deposit, please contact support and keep your deposit reference number on hand.
• Hhdb does not charge any payment processing fees, though your payment provider may apply their own charges.

5Withdrawal Policy

Certain conditions must be met before winnings can be withdrawn. The withdrawal process at hhdb is straightforward and transparent:

• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals may only be made to the same payment method used for the original deposit.
• Minimum and maximum withdrawal limits are listed on the Cashier page.
• Standard requests are processed within 10–30 minutes. Larger amounts may require additional verification.
• Meeting the wagering requirement is mandatory before any bonus withdrawal can be made.
• Hhdb reserves the right to hold withdrawals if fraudulent activity is suspected.

6Bonus & Promotion Terms

Hhdb offers a variety of bonuses and promotions. Each offer carries its own terms, but the general rules are outlined below:

• The welcome bonus is available to new members on their first deposit only. It applies once per account.
• Each bonus has a specific wagering requirement — withdrawals will not be permitted until it is met.
• Any unused bonus will be automatically cancelled once it expires.
• Any attempt to obtain bonuses through multiple accounts or false information will result in the cancellation of all bonuses and winnings.
• Hhdb reserves the right to modify, suspend, or withdraw any bonus offer.

7Gaming Policy

All games on hhdb are sourced from internationally licensed providers and verified as fair by independent third parties. Key rules on gaming:

• Game outcomes are determined by a Random Number Generator (RNG) — no manipulation is possible.
• If a game is cancelled due to a technical fault, the stake placed for that round will be refunded.
• In the event of an internet disconnection, the game result saved on the server will be treated as final.
• The maximum bet limit is specified individually for each game.
• If an account is suspended mid-game, the settlement of any active bets is at hhdb's discretion.

8Prohibited Activities

The following activities are strictly prohibited on the hhdb platform and may result in account termination as well as legal action:

• Creating multiple accounts to claim bonus benefits.
• Attempting to manipulate games using fraudulent methods or unauthorized software.
• Operating an account using another person's identity or payment details.
• Using the platform for money laundering or processing illegal funds.
• Using automated software (bots) to play games.
• Harassing or using abusive language toward other players or staff.
• Using arbitrage betting or bonus abuse strategies.

9Privacy & Data Protection

Hhdb takes the privacy of your personal information seriously. Full details on how we collect and use your data can be found in our Privacy Policy. In brief:

• Your personal information is used solely for service delivery and legal compliance.
• Your data is never sold to third parties. It may be shared only with partners strictly necessary for service delivery.
• You have the right to request deletion of your data, though certain information may need to be retained for legal reasons.

Read on for details: Privacy Policy

10Responsible Gaming

Hhdb believes gaming should be entertainment, not an addiction. Responsible gaming is a core value we stand by.

• Hhdb offers budget limit tools — set your own daily or weekly spending limit in BDT, entirely on your terms.
• You can use the self-exclusion feature to lock your account for a set period of time.
• If you run into any issues, please reach out to our support team.
• Keep minors off the platform — always log out of your account on shared family devices.

Details: Responsible Gaming

11Account Closure Policy

Hhdb reserves the right to close or suspend any account for any reason. Equally, you may close your account at any time.

• If a breach of terms is confirmed, the account may be terminated immediately.
• To close your account, submit a request to support. Any valid remaining balance will be refunded.
• Certain data may be retained for legal compliance purposes even after an account is closed.
• If an account is closed due to fraud, any remaining balance may be forfeited.

12Terms Amendment Policy

Hhdb reserves the right to update these terms and conditions as needed. When changes are made:

• A new version will be published on the website with the updated date clearly noted.
• For significant changes, a notice may be sent to your registered email address.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.
• You may close your account if you do not agree with the updated terms.