Gaming should be a source of fun — not stress or harm. hhdb believes every player's health and happiness comes first. On this page, you'll find everything about our safeguards, tools, and support services.
hhdb's commitment: We're not just here to offer games — we're here to make sure you stay well and happy. If you feel gaming is getting out of hand, we're always here for you.
Responsible gaming means having the right perspective on gambling. Playing on hhdb is meant to be entertainment — not a guaranteed way to make money. When gaming stays fun, it's enjoyable; but when it becomes a habit or starts affecting other areas of your life, it's time to take a step back.
Responsible gaming at hhdb comes down to three things — managing your time, managing your money, and looking after your mental wellbeing. We want you to play, win, and enjoy yourself — without ever losing sight of the bigger picture.
Online gaming is still relatively new to many people in Bangladesh. That's why hhdb is committed to building a culture of responsible play from the ground up — so future generations can enjoy this entertainment in a healthy way.
If any of the following signs apply to you, take notice and seek help:
Repeatedly returning to try to win back lost money
Prioritizing gaming over family or work responsibilities
Feeling unable to stop playing
Borrowing money or dipping into savings to fund gambling
Lying or hiding the truth about gaming habits
Neglecting sleep, meals, or personal care
Feeling restless or irritable when not playing
Placing increasingly larger bets to chase the same thrill
If you recognize three or more of the signs above, please contact hhdb support. We're ready to help — no judgment, no questions asked.
These tools are designed to put you firmly in control
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 48-hour waiting period applies.
Decide in advance how long each gaming session will last. When the time is up, hhdb will automatically alert you and give you the option to end the session.
Set a maximum loss amount per period — once you reach that limit, hhdb will actively stop your session.
If you need a short break, you can temporarily lock your account for anywhere between 24 hours and 30 days. During this period, logging in and making deposits will not be possible.
If you need a longer break or want to stop permanently, use the self-exclusion feature. You can close your account for 6 months to 5 years, or permanently. Requests take effect immediately.
At regular intervals, hhdb will notify you of how long you've been playing and how much you've spent. This helps you stay aware and in control.
To activate these tools or request self-exclusion 24/7 Live Chat Reach out to hhdb support — we'll get back to you quickly.
We take action on both a system level and a human level
Age verification is mandatory when registering on hhdb. Users under 18 are not permitted to open an account under any circumstances. Ongoing verification checks are in place.
Hhdb's system automatically detects unusual gaming patterns. If we notice a sudden spike in bet sizes or excessive time spent gaming, we will proactively reach out.
Hhdb's customer support team is specially trained in responsible gaming. Whatever your concerns, they will handle them with care and sensitivity.
Information on gaming addiction, risk factors, and healthy habits is available on the hhdb platform. Staying informed makes it easier to stay in control.
If you believe a family member may have a problem, please contact hhdb. We take family concerns seriously and will provide every support we can.
Hhdb never runs advertisements that could promote problem gambling or appeal to minors. Our marketing always adheres to responsible gaming guidelines.
Admitting you have a problem takes courage. Getting help at hhdb is simple:
Is gaming affecting your relationships, finances, or daily life? Be honest with yourself — that's the first step.
Reach us via live chat or email. We will keep your information confidential and help without judgment.
Whether it's a cooling-off period, deposit limit, or self-exclusion — we'll activate the right option based on your needs.
Gaming addiction is a health issue. Don't hesitate to speak with a mental health professional.
Spend time with family and friends, stay active, and explore new interests.
If you notice a young family member gaming excessively, here's what to do:
Keep in Mind: hhdb is strictly for users aged 18 and above. If you suspect a minor is using an account, please notify us immediately.
For professional support with gaming addiction or mental health concerns, please contact a local mental health service provider.
The hhdb support team is always on hand to point you in the right direction.
Find answers to your questions right here
Hhdb believes gaming should add joy to your life — and with the right mindset, it can. Register today and make full use of all our responsible gaming tools.
Remember — gaming is for fun. Stay within your budget and keep track of your time.